Director, Infrastructure Core Engineering

Location: Fort Lauderdale / Florida

Job type

Employment type: Full-Time

Pay: Competitive/hour

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Job description

Req#: R23338

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device:  YOU!

Location:Fort LauderdaleRequisition:R23338 Director, Infrastructure Core Engineering (Open)Job Posting Title:Director, Infrastructure Core Engineering

What we're looking for:

As a Director, Infrastructure Core Engineering you have proven experience within a fast-paced business and IT environment. You are able to bring collaboration and creativity to solving infrastructure and security challenges with business needs and responsible TCO in mind.

Position Summary

The Director, Infrastructure Core Engineering will be a technology leader who will be a player/coach and set a clear vision, strategy and execution plan for the company's foundational infrastructure. You will lead multiple teams, which include but is not limited to Database Administration (SQL and Oracle), IAM Services, Active Directory, and O365 Messaging Services in a hybrid environment. This leadership role will work across all of IT as well with our business stakeholders.

Primary Job Responsibilities

Strategic Planning:

  • Manage the Infrastructure team's operational and strategic planning to achieve business outcomes through proper planning, collaboration, negotiation, and execution, with internal and external partners and stakeholders
  • Drive the strategy to evolve and modernize existing tools and processes to enable optimal operations and cost models
  • Responsible for securing and coordinating cross-functional resources to execute on complex or high-visibility initiatives
  • Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective IT Operations' solutions for all aspects of the organization
  • Benchmark, analyze, report, and provide recommendations for the improvement of the IT infrastructure
  • Partner with appropriate application, security and other teams to support a solid DevSecOps capability for the core infrastructure services

Vendor and SLA Management:

  • Effectively manage relationships with vendors, outsourcers, and consultants-including contracts, service agreements, and escalations
  • Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award
  • Troubleshoot and analyze performance issues and customer reported incidents as appropriate, with a continuous improvement mindset and process

Efficient Operations:

  • Plan, coordinate, direct, and design all operational activities of the IT Infrastructure team, as well as provide direction and support for IT solutions that enhance mission-critical business operations
  • Design, develop, deploy, and collaborate to run operations of infrastructure services that you lead
  • Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements
  • Planning and deployment of patches and other security/risk requirements partnering with IT Shared Services and Global Security Org.

Leadership Responsibilities:

  • Nurture and build a high performing team of IT system engineer and manage service provider resources
  • Develop and review budgets and ensure they comply with stated goals, guidelines, and objectives
  • Responsible for the interaction with development during SDLC to represent the cloud ops need


  • 10+ years' experience in leadership in a global IT environment
  • 8+ years' experience in hands-on and/or direct management in the following technical areas: Database Administration (SQL and Oracle), RBAC/IAM services, Active Directory, O365 Messaging services, DNS, DHCP in a hybrid environment
  • Proven technical experience in enterprise infrastructure technologies including systems, operating systems, data and information security, networking, data storage systems, Microsoft technologies, and emerging trends in the industry
  • In-depth experience with Cloud services: Amazon Web Services/MS Azure/Google Cloud Platform solutions, architecture, related technologies, and their interdependencies
  • Proven experience with simplification, standardization and automation skills leveraging technologies like powershell, python, chef, puppet, etc.
  • Demonstrated experience in communication with all levels within a company including executive leadership, both verbally and written
  • Proven experience in growing and developing technical teams
  • Knowledge of Security Certifications- PCI, ISO 27001, SOC II, FedRAMP, and other regulatory standards
  • Experience managing security infrastructure compliance and risk management
  • Agile project framework knowledge/experience
  • Ability to influence outside of immediate team
  • IT service availability and uptime experience/knowledge along with understanding of ITIL/ITSM processes

Basic Qualifications

  • Requires broad management and leadership knowledge to lead multiple job areas.
  • Has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
  • Requires a University Degree or equivalent experience and minimum 10 years prior relevant experience.


What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work.  If you’re an engineer, we’ll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk.

Functional Area:Infrastructure Services

About us:

Citrix is a cloud company that enables mobile workstyles.  We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture.  We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number "63879". Message & data rates may apply. Please refer to our privacy policy for more information.

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